Terms and Conditions

Price Match - LascoLaser.com reserves the right to match all competitors’ quotes. Price match is valid for 10 days after purchase. Price match terms required for price match – Copy of price quote must be faxed or emailed to LascoLaser.com for review. Quote must clearly show pricing, method of shipping, shipping destination and all promotional items included. All price match items are for new equipment only with full factory warranty.


Shipping Free UPS Ground Shipping on all orders for both the United States and Canada over 199.00 USD. For all order under a 199.00 USD there will be a shipping charge. When Free Next Day Air shipping is applied and the bill to address and the ship to address is different, we have to pursue additional credit card verification before products can be shipped out. Shipping maybe delayed until verification can be confirmed.

Free Next Day Air Shipping only apply's to the United States shipping addresses on specified items.
Free Next Day Air Shipping in the United States does not include Saturday or Sunday.

Free Ground to the U.S and Canada does not apply to packages that are oversized and over 40 pounds.
Shipping charges reflect costs for the U.S. continuous states. Hawaii and Alaska shipping costs may be extra.

Order Verification - In order to protect you from credit card fraud or identity theft, all orders will be verified before shipping. All orders may require 24-48 hour period of time for normal verification purposes. If we can't verify the correct information, there will be a delay in processing of your order. We will notify you by phone or email if that should be the case.

All orders placed with a credit card, must submit the billing address of the credit card (where you receive your monthly credit card statement).

If the billing address is a P.O. Box we will require shipping to your residence or business address and that address must be listed with directory assistance.

Product Satisfaction - Everything sold on this site is tested and Calibrated before it is shipped. We hold the highest standards of the products and the manufacturers. If there is a problem with the unit we will find it, before you get the product. With being a full in-house repair facility we can repair everything for all of the products we sell.

Privacy Policy Any and all customer information will not be distributed outside of Lasco, Inc. We do not like our personal information shared, so we do not distribute our customers. For our full Privacy Policy click on this link Privacy Policy.

Links - This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.


SecurityOur website is 128bit secure. We hold our own (not shared) SSL 128bit Certificate (Thawte). Credit Card information is removed from our system as soon as your order is processed. All Master Card, Visa and American Express transactions are run through our own systems and will show on customer’s credit card statement as Lasco, Inc. We screen diligently for credit card fraud and are “Fraud Savvy.”

ReturnsLasco, Inc. will allow only 14 days from time of delivery to return any product purchased on www.lascolaser.com. Inspect the merchandise when it arrives, and if you're not fully satisfied you can return it for a full refund (less a 15% restocking fee and the shipping charge) as long as you haven't used it. You'll need the original manufacturers labled packaging with all materials, manuals and blank warranty cards. After 14 days we reserve the right to deny returns.

Please Contact Lasco for a RMA Number. Packages will not be accepted without it.

In fairness, we will expect you to pay the shipping and handling charges, and we will pay the replacement-shipping fee.

Merchandise returned without authorization or in used condition or not in its original packaging will be refused, and the carrier will chanrge you freight in both directions. All returns will be subject to inspection prior to credits. Returns must be in new condition for credit.

Damaged in Delivery - We package carefully so that your merchandise arrives ready to give you years of enjoyment. For your own protection do not sign for merchandise until you've inspected for damage.

If you've found damage or if merchandise is missing, please keep the original shipping carton and contact your local United Parcel Sevice office for a Damage Inspection Report. UPS will issue a Damage Call TAg. Contact our Sales department with the Damage Call Tag number and we'll arrange for reorder or credit.

Please don't return the merchandise without going through these steps, because it will delay replacement of your order or the issuance of credit.

Defective Merchandise - If you have problems with any item, call or email our Sales Department with your invoice number. We're available by phone from 8:00 am - 6:00 pm Eastern time Monday through Friday, at 866-374-5428. Our email address is sales@lascolaser.com.

Order Cancellations - You may cancel your order before it's shipped for any reason. You'll receive a full refund. Please call our Sales department at 866-374-5428. Sales are available from 8:00 am - 6:00 pm EST Monday - Friday.

If merchandise has already been shipped you will have to pay all of the shipping and handling charges.

If we've specially ordered merchandise for you, it's non-cancelable.


Coupon Code - When a coupon code discount is offered, free next day air does not apply. If the product is over $199.00 it is eligible for free ground shipping.

International Shipping - Lasco Ships to the Following Countries:

Antigua and Barbuda, Argentina, Aruba, Australia, Austria, Bahrain, Barbados, Belgium, Bermuda, Bhutan, Bosnia and Herzegowina, Brazil, British Virgin Islands, Bulgaria, Cambodia, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Denmark, Dominica, Ecuador, El Salvador, Estonia, Finland, France, Germany, Gilbratar, Greece, Greenland, Grenada, Guatemala, Honduras, Hong Kong, Hungary, India, Ireland, Israel, Italy, Jamaica, Japan, Jordan, Kazakhstan, Korea, Republic of, Korea, Latvia, Liberia, Liechtenstein, Lithuania, Luxembourg, Mexico, Monaco, Netherlands, New Zealand, Norway, Panama, Peru, Puerto Rico, Philipines, Poland,Portugal, Puerto Rico, Singapore, Slovakia, South Africa, Spain, Sweden, Switzerland, Thailand, Trinidad and Tobago, United Arab Emirates, United Kingdom(Great Britain), United States, Uruguay and the Virgin Islands.

Special Note for International Purchases: All International orders may be subject to import fees, duty customs, brokerage, VAT charges or additional taxes when the package arrives in the country of their shpping destination. Lascolaser.com is not responsible nor can we offer any specific advice on fees or additional taxes that you may be charged when your merchandise arrives.

We cannot make refunds to customers who do not receive shipments because they have declined to pay these import fees, duty customs, brokerage, VAT charges or additional taxes.

We recommend that you contact the appropriate government agency for your country/locale before placing your order and ask for information about these potential charges, so you know in advance what your total charges will be.

Wire Transfer fees: Anyone that pays with a wire transfer to our account will be subject to a wire transfer fee of $25.

AlternativeMethods for Ordering Products - All orders placed via this website are secure. This means that your credit card numbers and all other sensitive information will be protected by encryption. Nevertheless, you may still place orders the "old fashion" way if you like.

By Mail: Please send a letter. Specify item number, name, quantity, and enclose check or credit card number with the expiration date and cid number. Please include a daytime phone number so we can reach you if there is a question. Send to our address at:

Lasco, Inc. Laser & Instrument Company
3220 Jefferson Ave. SE
Grand Rapids, MI 49548


By Phone: Call TOLL-FREE 1-866-374-5428 Monday through Friday between 8:00 am and 6:00 pm

By Fax: Fax your order 24 hours a day to (616)949-2137

E-Mail: sales@lascolaser.com


Corporate and Government Sales

Purchase Orders - all recognized government agencies, schools and universities may order throught an open account, if accompanied by an original purchase order.

Bid Information - We invite and price quotations for prompt and direct attention.

 

LascoLaser.com figures all times based on 8:00 am to 6:00 pm EST business hours. All UPS shipped will be sent out at our daily pickup time of 5:00pm EST. Most all orders are shipped same day. Some orders may take 2 to 3 days.

If you have any questions please contact us at:

866-374-5428 Or sales@lascolaser.com